Background Check Disclosure for Kuad Providers
Effective Date: 5/1/2025
At Kuad, trust and safety are at the heart of our platform. To ensure a safe and reliable experience for both customers and chefs, we conduct background checks on all individuals who sign up to provide services through our platform.
This disclosure outlines our intent and your rights related to background checks.
What You Should Know
Kuad may obtain one or more consumer reports (also known as background checks) about you in connection with your request to become a service provider (chef) on our platform.
These reports may include information about:
- Criminal history
- Sex offender registry check
- Identity verification
- Public court records
- Other information relevant to service eligibility
These background checks may be conducted at the time of your sign-up and, if necessary, periodically throughout your use of the platform.
Who Provides These Reports?
Kuad may use a third-party consumer reporting agency (CRA), such as Checkr, Sterling, or another FCRA-compliant service provider, to prepare your background report.
What We Do With the Report
A background check does not automatically disqualify you from participating on the platform. We evaluate each report in context, considering factors such as:
- The nature of any offense
- Time passed since the incident
- Relevance to in-home service work
- Our goal is to protect our users while being fair and inclusive.
Your Rights
You have the right to:
- Receive a copy of your background check report
- Dispute inaccurate or incomplete information
- Be informed before any adverse action (e.g., denial of access) is taken based on your report
If any decision is made based on the results of your background check, you will be notified in writing.
Questions?
If you have any questions about this disclosure or your rights, please contact us at: 📧 support@kuad.us.