Privacy Policy

Please read the following terms of this Privacy Policy (this “Policy” or these “Terms”) carefully. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Policy, and you hereby consent that we may collect, use, and share your information in the following ways. References to “Kuad” or “we”, “us” or “our” herein means Kuad Technologies LLC, a Delaware corporation. If you do not agree with the terms of this Policy, please do not access the website or Services. We are committed to protecting the privacy and security of visitors to our website. Our Services (the “Services”) include private chef services, certain software and online tools, this website, and mobile applications that facilitate and enhance our Services, as well as related services that we may offer from time to time. In order to access and use our Services, you must agree to our Terms and Conditions, establishing the use, disclaimers and limitations of liability governing the use of the Services and this website, at www.kuad.us/terms-of-service/ (“Terms”). Any terms we use in this Policy without defining them have the definitions given to them in the Terms. 1.Personal Data and Processing Purposes This Policy covers our treatment of Personal Information that we gather when you are accessing or using our Services, but shall not apply to the practices of companies we don’t own or control, or people that we don’t manage. As used in this Policy, “Personal Information” means any information about an identified natural person. “Personal Information” does not include information that is not associated with an identified or identifiable individual or information that is reported in the aggregate (provided that such aggregated information is not identifiable to a natural person), and does not include information as to which identifying characteristics have been removed without means reasonably likely to be used by any person to re-identify the natural person directly or indirectly. We gather various types of Personal Information from our users, as explained in more detail below, and we only use this Personal Information internally in connection with our Services. In certain situations, we may also share some Personal Information with third parties, but only as described below. We restrict use of our Services to individuals age eighteen (18) and above. In compliance with COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect, retain or solicit personal information from anyone under the age of 18. If you are under 18, please do not send any Personal Information about yourself to us or attempt to use our Services. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us Personal Information, please contact us immediately at info@kuad.us. 2. Privacy Policy Changes We’re constantly trying to improve our Services, so we may, in our sole discretion, make changes to this Policy from time to time. We will alert you to changes by placing a notice on the www.kuad.us site, by sending you an email, and/or by some other means. Please note that if you’ve opted not to receive notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Policy in effect at the time such information is collected. 3. Types of Information Collected 3.1 Information You Provide to Us: We receive and store information you knowingly provide to us. For example, through the registration process and/or through your account settings, you may provide us Personal Information such as your name, email address, phone number, and third-party account credentials (for example, your log-in credentials for Facebook or other third party sites). If you provide your third-party account credentials to us or otherwise sign in to the Services through a third party site or service, you understand that some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to our Services is covered by this Policy. Certain information such as dietary specifications may be required to register with us or to take advantage of some of our features. In addition, w may decide to communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may use your information to market to you our services and those of our affiliates, partners and third parties or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, please indicate your preference by clicking the unsubscribe links in our emails. We may also send you certain Services and administrative notices, which are not subject to opt out. 3.2 Automatic Collection of Information: Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geo-location data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. This information may also include Cookies, web bugs, device information, and navigational data like Uniform Resource Locators (URLs), which we may use to gather information regarding the date and time of your visit, as well as your geo-location (from your IP address). Our advertising partners may also transmit cookies to your browser or device, when you click on ads that appear on the Services. Also, if you click on a link to a third party website or service, a third party may also transmit cookies to you. This Policy does not cover the use of cookies by any third parties, and we are not responsible for third parties’ privacy policies and practices. Cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device. We may, in our sole discretion, use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services. 3.3 Information Collected From Other Websites and Do Not Track Policy: Through cookies we place on your browser or device, we may collect information about your online activity after you leave our Services. Just like any other usage information we collect, this information allows us to improve the Services and customize your online experience, and otherwise as described in this Policy. websites. 4. Sharing of Personal Information We do not rent or sell your Personal Information in personally identifiable form to anyone. However, we may share your Personal Information (including in personally identifiable form) with third parties, but only in the specific instances described below: We may de-identify your Personal Information so that you are not identified or identifiable as an individual, and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage or de-identified information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual person. Third party agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you.For example, we may use a payment processing service to receive and process your credit card transactions for us. Our agents do not have any right to use the Personal Information we share with them beyond what is reasonably necessary to assist us. An “agent” may also be considered a “partner” in certain circumstances, and would be subject to the terms above. Advertisers: We may allow advertisers and/or merchant partners (“Advertisers“) to choose the demographic information of users who will see their advertisements and/or promotional offers and you agree that we may provide any of the information we have collected from you in non-personally identifiable form to an Advertiser, in order for that Advertiser to select the appropriate audience for those advertisements and/or offers. Note that if an advertiser asks us to show an ad to a certain audience or audience segment and you respond to that ad, the advertiser may conclude that you fit the description of the audience they were trying to reach and therefore be able to identify you as associated with those characteristics. Affiliated Businesses: In certain situations, businesses or third party websites with whom we are affiliated may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else. If you choose to take part in any transaction or service relating to an affiliated website or business, please review all such businesses’ or websites’ policies. User Profiles and Submissions: Certain user profile information, including your name, location, and any video or image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. Your account privacy settings may allow you to limit the other users who can see the Personal Information in your user profile and/or what information in your user profile is visible to others. Please remember that any content you upload to your public user profile, along with any Personal Information or content that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by anyone. Your user name may also be displayed to other users if and when you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments. Additionally, if you sign into the Services through a third party social networking site or service, your list of “friends” from that site or service may be automatically imported to the Services, and such “friends,” if they are also registered users of the Services, may be able to access certain non-public information you have entered in your Services user profile. We do not control the policies and practices of any other third party site or service. Business Transfers: We may disclose your information (a) to an individual or company that merges with us, acquires us, or purchases our assets, in which case such individual or company may continue to process your information as set forth in this Policy and/or (b) to a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), provided that we require our Affiliates to honor this Policy. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your information could be one of the assets transferred to or acquired by a third party. We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our Terms and other agreements; or protect the rights, property, or safety of Kuad, our employees, our users, or others. 5. Is my Personal Information safe and secure? Your account is protected by a password for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. Taking into account the risks involved in the processing and the nature of the information we process, we maintain appropriate administrative, technical and physical safeguards to protect information in our possession against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing. This includes, for example, firewalls, encryption, password protection and other access and authentication controls. Your private financial information (credit or debit cards) will not be stored on our servers. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the website, and you do so at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your information has been compromised, please contact us immediately. 6. Can I access my Personal Information? You may access, and, in some cases, edit or delete the Personal Information you’ve provided to us through your account settings. If you have any questions about viewing or updating information we have on file about you, please contact us at info@kuad.us. 7. Opt-Out You can in your reasonable discretion opt not to disclose Personal Information to us. However, some Personal Information may be needed to register with us or to take advantage of some of our features. You may also add, update, or delete information as explained above. When you update information, updates will be reflected in active user databases (as updated with a reasonable period of time). However, we may retain a copy of the unrevised information in our records for backups, archiving, prevention of fraud and abuse, analytics, and satisfaction of other legal obligations we reasonably believe applicable. You may request deletion of your account by contacting Kuad at info@kuad.us and asking us to delete your account. Some information may remain in our records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. 7.1 Disputes and Choice of Law and Location for Resolving Disputes If you believe that we have not adhered to the Policy, please contact us by e-mail at info@kuad.us. We will do our best to address your concerns. The laws of the State of Delaware govern this contract and any claim or dispute that you may have against us, without regard to Delaware State’s conflict of laws principles, and that the United Nations Convention on Contracts for the International Sale of Goods shall have no applicability. Any disputes or claims that you may have with or against us will be resolved exclusively by a court located in Kent County, Delaware, and you agree and submit to the exercise of personal and subject matter jurisdiction of the federal and state courts located in Delaware for the purpose of litigating any such claim or action. 7.2 Note to International Users Our Website is hosted and our Services are provided in the United States of America. If you are accessing the Website or Service from the European Union, Asia or any other jurisdiction with laws or regulations governing personal data collection, use, and disclosure which differ from United States laws or regulations, please be advised that through your use of the Website and Services, you are transferring your personal information to the United States of America and you consent to that transfer. We recognize the worldwide availability of the internet and, inevitably, that our Website and the Service may be viewed or accessed by individuals in countries other than the United States of America. Nonetheless, we do not represent or warrant that the Services, or any part thereof is appropriate or available for use in any particular jurisdiction. Those who choose to use the Website and/or access the Services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the availability of the Website and the Services in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. Contact Us If you have questions or concerns regarding this Policy, please send us a detailed message to info@kuad.us.